Question 1

Do you offer free estimates?

Accepted Answer

We can no longer offer free estimates. Starting September 1, 2026 we will begin charging for on-site estimates. $40 for routine landscape services & small clean ups, $95 for larger projects.

Question 2

How are your services eco-friendly?

Accepted Answer

Our eco-friendly focus is directly tied to our landscape methods and practices. Our goal is to co-create a healthy living environment for your yard while flowing with nature, not against it. We believe in a sustainable future and want to keep nature, natural. That means we never use any chemicals or toxic sprays, as well as practice proper trimming techniques, provide sustainable plant care, and cause no harm to living things. We also strive to reuse or recycle all possible items, such as rehoming plants and donating used pots. We never use herbicides, pesticides, artificial substances, or chemicals, which is why most of our clients come to us! We want to practice well being on all levels, including the ground floor! 😉 Read more on our ABOUT page and see our Eco-Pledge!

Question 3

Do you spray pre-emergent or herbicide?

Accepted Answer

No, we are an eco-friendly company and do not use any harmful chemicals. Please read more about the health hazards of herbicides on our BLOG: THE DANGERS OF HERBICIDE & NATURAL ALTERNATIVES.

Question 4

Where is my Client Hub?

Accepted Answer

Client Hub Link: Login to your Client HubLogin with your email on file with us, you can also click on any link sent to you from us via jobber; such as an appointment reminder via text or email. Look in the top left corner and click "menu", view invoices and make request from there! Here is a how to guide offered from jobber as well for clients: Help ArticleAlso located at the footer of our website!

Question 5

Do you offer arborist services?

Accepted Answer

We do offer tree care & trimming! While we aren't certified arborists we do have proper training for tree care! We are very adamant about practicing proper trimming techniques and can handle tree trimming for you. However, we can't manage very large trees that need climbing, ropes, or heavy machinery. We also don't diagnose or treat tree diseases, nor can we pin or tie large branches.

Question 6

How do I see my estimate / invoice?

Accepted Answer

You can now view your upcoming appointments, get reminders, make requests, and see all invoices and estimates from your Client Hub! Click here! CLIENT HUB

Question 7

Do you install plants?

Accepted Answer

Yes, we can install plants for you. This includes trees, shrubs, & cacti. Large box trees may require equipment to transport and install the tree. Planting rates vary and are based on pot size.

Question 8

Do you repair irrigation?

Accepted Answer

Yes, we can repair irrigation that pertains to your landscaping. This includes valves, polylines, pvc lines, spagetti lines and emitters. We are not irrigation specialist and cannot install backflows or anything connected to the copper pipes/main plumbing of the house.

Question 9

Do you remove stumps?

Accepted Answer

Yes, we are very skilled at manually removing stumps! We have removed by hand very large tree stumps from the ground and other tight predicaments.

Question 10

Do you use and apply fertilizers?

Accepted Answer

Yes, we can apply fertilizers for you. We use all-natural products tailored to your plants' needs. There are many organic brands available at nurseries, as well as other compost options.

Question 11

How do you remove weeds?

Accepted Answer

We remove weeds manually, this includes using our hands and tools for removal. There are also other organic spray options for removal of tight to get to weeds and even mitigation of weeds that we employ. Such as salt vinegar spray, DG, compaction, and more.

Question 12

Do you provide hauling services?

Accepted Answer

Yes, we can haul away landscape debris for you. We take all waste to the green dump, so we can't mix loads or take any non-green items like feces, furniture, or construction debris.

Question 13

Do you clean up hazardous waste?

Accepted Answer

No, we do not. We can only pick up, clean, haul, green waste or landscape materials. We DO NOT  clean other hazardous materials, such as chemicals, vagrant items, drug paraphernalia, feces.

Question 14

Do you use electric tools?

Accepted Answer

Yes, whenever possible! We understand many people dislike noisy blowers. Electric & gas tools have their advantages and disadvantages. During high heat months it is unsafe for us use electric tools outdoors or to store them in our work vehicles due to the lithium ion batteries. 
Unfortunately lithium batteries can combust from 110 degrees + called thermal runaway and cannot be put out with water! These fires are extremely dangerous for many reasons. While we enjoy some of the advantages of electric tools they aren't always practical for a landscape company that works all day in the sunny summer heat. As well they often can have low run times and even longer charging times (2-3 hours!). When possible we do use them, however please know that if we have to use gas tools it's for one of these reasons and is necessary to complete the job!

Question 15

When is my next appointment?

Accepted Answer

You can now view your upcoming appointments, get reminders, make requests, and see all invoices and estimates from your Client Hub! Click here! CLIENT HUB

Question 16

Where are you located?

Accepted Answer

We are located in Tucson. We are locally owned and currently only offer services to the Tucson areas.

Question 17

Do you have a business location for the public to visit?

Accepted Answer

Not at this time. We do have office hours but no public location to visit.

Question 18

What are your office hours?

Accepted Answer

We are available Monday-Friday 9:00-5:00pm.

Question 19

Do you receive calls or text over the weekend?

Accepted Answer

No, we do not. Our business line is automatic and closes with our office hours. We will get back to you during our regular hours.

Question 20

Can you help with landscape design?

Accepted Answer

We currently don't offer landscape design services. Our focus is on maintaining and nurturing your existing landscape with eco-friendly methods. We can refer and work with a native design specialist.

Question 21

Do you install artificial turf?

Accepted Answer

No, we do not install artificial turf.

Question 22

Can you remove trees?

Accepted Answer

We can remove trees depending on their size and the situation. If you have storm damage or a tree has fallen over and can't be saved, we can help remove it. We will not remove trees for non-essential purposes, if possible we can transplant them. Tucson and our ecosystem really needs trees/shade, so many trees here take so long to grow and are necessary for our environment, removing them for a "view" is unethical to us.

Question 23

Are you a licensed contractor?

Accepted Answer

We are not a licensed contractor. We do not need to be for the type of work we do.  While it is important to have someone whose doing major work on your home to be licensed & bonded, it is not necessary for us to have one based on the scope of work we do. We do work with a variety of licensed contractors & can refer someone if needed.

Question 24

Are you hiring?

Accepted Answer

We are always looking to add dedicated members to our team, check out our careers page or reach out to us directly. https://www.desertnurture.com/careers

Question 25

Who designed your website?

Accepted Answer

We get many compliments on our website and marketing. We owe it all to Estuary Fluid Art who not only designed our name & logo, but created our entire website, as well as our marketing needs. In addition to that she is a very talented Artist! Please check out her website and tell her you found her via our website! 😀

FAQs

Frequently asked questions